Hi, I?m Iris Kathleen, a detail-oriented Freight Virtual Assistant specializing in shipment tracking, logistics administration, and customer & carrier coordination.
I support freight brokers, dispatchers, and logistics teams by handling track & trace, email communication, quoting assistance, documentation, and data management, ensuring shipments move smoothly from pickup to delivery.
I have completed formal freight and logistics training, where I practiced real-world freight tasks such as:
? Tracking LTL shipments through carrier portals
? Preparing Bills of Lading (BOLs), Rate Confirmations, and Proof of Delivery (PODs)
? Responding to customer and carrier emails using SOP-based templates
? Assisting with LTL rate research and basic quoting
? Maintaining shipment trackers and logistics spreadsheets
While my experience is training-based, I bring strong attention to detail, reliability, and clear communication, and I?m highly coachable. I follow SOPs carefully, ask questions when needed, and prioritize accuracy in every task.
I?m looking for a long-term role where I can grow with your company and become a dependable part of your freight operations team.
