I help businesses manage their operations, systems, and websites so they can focus on running and growing their business.
I have 8+ years of experience in operations, project management, ERP implementation, technical support, and business systems, along with hands-on experience in WordPress website development and maintenance, cPanel, hosting, DNS, SSL, Cloudflare, PHP, and MySQL.
OPERATIONS & BUSINESS SYSTEMS
-Operations & administrative support
-ERP implementation & support
-Process improvement
-Project coordination
-SOP/documentation
-Excel & Google Sheets
-CRM & business systems (GHL, SAP B1, NetSuite, QuickBooks, Xero, D365 Business Central, Monday)
-Data management & reporting
-Technical troubleshooting
WORDPRESS & WEBSITE SUPPORT
-WordPress website maintenance
-cPanel & hosting management
-Website migration
-DNS & SSL configuration
-Cloudflare management
-Plugin & theme troubleshooting
-WordPress updates
-Website backups & restoration
-PHP/MySQL troubleshooting
-Elementor
-Website performance troubleshooting
I have also worked with business platforms and systems including SAP Business One, Microsoft Dynamics 365 Business Central, Oracle NetSuite, Epicor, QuickBooks, Xero, Odoo, and CRM platforms.
I am comfortable working independently, troubleshooting problems, documenting processes, communicating with clients, and taking ownership of tasks from start to finish.
If you need someone who can understand both the business side and the technical side, I can help.
