Hi, I’m Herbie — a reliable Virtual Assistant with over 10 years of experience supporting U.S.-based teams across healthcare, real estate, and sales operations.
I specialize in medical billing support and administrative healthcare workflows, helping providers maintain accurate patient accounts, resolve claim issues, and keep billing processes organized and compliant. I’m detail-driven, consistent, and comfortable working within structured systems and performance targets.
Here’s how I can support your team:
Payment posting and reconciliation (credit card, lockbox, online payments)
Claims follow-up and denial investigation
Benefits and eligibility verification
Prior authorization assistance
Patient billing support and account updates
Medical records submission and documentation
HIPAA-compliant data handling
Tools & Platforms:
Availity
Instamed
Office Ally
Athenahealth
Practice Fusion
Waystar
Google Workspace
Microsoft Office
I’m also experienced in CRM systems, customer communication, and workflow tracking, allowing me to collaborate smoothly with billing, admin, and clinical teams.
Why clients choose to work with me:
Detail-oriented and accurate
Dependable and organized
Strong communication skills
Comfortable working U.S. hours
Fast learner and coachable
If you’re looking for someone who can support your billing operations, keep records clean, and communicate professionally with patients and teams, I’d be happy to connect.
