I am an Industrial Engineering graduate from the University of Cabuyao with a growing background in remote customer communication and administrative support. In my current role as a Customer Messaging & Sales Representative, I manage high-volume, time-sensitive correspondence — organizing and prioritizing conversations, responding accurately using templates, and maintaining consistent, reliable turnaround in a fast-paced remote environment. My academic foundation is reinforced by hands-on experience in planning, quality, and process improvement gained during my internship and capstone project with KPPC Precision Parts Corporation, where I built an Excel-based inventory tracking system and reduced record discrepancies by over 99% through careful, detail-oriented data management. These experiences have sharpened my organizational skills, attention to detail, and ability to follow structured processes independently. Known for being dependable, communicative, and quick to learn new tools, I am certified in Lean Six Sigma White Belt and committed to ongoing professional growth. This background equips me to provide reliable, detail-focused support in administrative, email management, and virtual assistant roles, with a strong foundation in accuracy, consistency, and remote work readiness.
