Results-driven sales and customer service professional with extensive experience in inbound and outbound call management, telesales, and technical support. Adept at identifying customer needs, delivering tailored solutions, and consistently surpassing sales targets through strategic upselling, cross-selling, and exceptional relationship building. Recognized for fostering customer loyalty, driving revenue growth, and mentoring tea-----------mbers to peak performance. Skilled in troubleshooting, CRM systems, and Microsoft Office Suite, with a strong ability to thrive under pressure and adapt in fast-paced environments.
