With a robust background encompassing 12 years of comprehensive experience in all facets of Human Resources within both BPO and Shared Services settings, coupled with over 5 years as a Customer Service Representative, I am confident in my ability to bring valuable expertise to your team.
Throughout my career, I have successfully navigated the complexities of Human Resource Management, demonstrating strong understanding of Employee Relations, Perfomance Management and Strategic Workforce Planning. In my role as a Customer Service Representative, I honed my interpersonal and communication skills, ensuring exceptional service delivery and customer satisfaction.
