I am ----------- -----------, a 32 years old professional and currently residing in Cebu City, Philippines. Skills & Experience? Customer Service & Support10+ years of experience in customer service across various industriesSkilled in handling inquiries, resolving complaints, and ensuring customer satisfactionExperience with order placement, tracking, billing inquiries, and technical support? Administrative & Financial ServicesBackground in administrative support and front-line customer assistanceExperience as an Accounting/Loans Assistant, verifying loan eligibility and conducting credit investigationsAssisted with loan applications and approvals, ensuring compliance and accuracy? Problem-Solving & CommunicationStrong ability to navigate complex customer issues with a solutions-oriented approachExcellent verbal and written communication skills for effective client interactionsExperience as a Complaints Case Manager, handling escalated concerns professionally? Process Management & Organizational SkillsSkilled in streamlining workflows to improve efficiency and service qualityHighly adaptable and detail-oriented, capable of managing sensitive financial informationAbility to multitask and prioritize in fast-paced environments? Tech-Savvy & AdaptableQuick learner with a strong ability to adapt to new tools and platformsProficient in various administrative and customer support systems
