• Ability to work in tight deadlines and shifting schedules
• Has a high of confidence, energy and commitment to the job
• Learning agility and effective personal communication skills
• Knowledgeable in MS Office Applications
As a Team Manager for 3yrs, I have deep understanding of call center metrics, workflows, and performance management
-Experience hiring, training, and coaching sales reps at scale
-Familiarity with CRM systems, call tracking tools, and sales automation — and ability to recommend/implement the right setup
-Highly organized and proactive — I take full ownership of building and leading people under my supervision.