customer service. At Moderno Design Agency, I create wireframes, prototypes, high-fidelity mock-ups, and accessible designs for web and mobile applications. As a YouTube content creator and freelance video editor, I stay updated with industry trends to produce engaging and high-quality content.
Previously, I drove sales leads and provided tailored solutions at -----------, where I utilized tools like Slack, Trello, and Excel for efficient task management. My experience at IBM International involved managing US customer accounts, resolving issues, and enhancing customer satisfaction through effective communication and upselling techniques.
I hold a Diploma in Business Computing from Ateneo de Naga University and a Google UX/UI Design Professional Certificate. Proficient in Figma, Adobe XD, Illustrator, Photoshop, and Filmora, I excel in creativity, attention to detail, adaptability, and problem-solving. I am dedicated to helping businesses and individuals achieve their digital goals through innovative design and exceptional service.
