Carrier’s Back-Office Specialist. DAT+Truckstop . Under-Authority Model. FMCSA - Aware |GoHighLevel Expert| AI-Assisted Operations & Automation Specialist with a background in Customer Support and Graphic Design.

A versatile and highly professional customer service representative with experience in logistics, banking call center industry, and creative expertise in graphic
design. Skilled in optimizing logistics processes, delivering excellent customer support and creating engaging visuals to enhance brand presence. A blend of technical, service and design skills to drive business success.

~ WHY YOU SHOULD HIRE ME? ~

Extensive Experience in Operations Coordination

I have a proven track record in dispatch management and operations coordination, ensuring timely deliveries, optimizing workflows and driving overall operational efficiency. My hands-on experience allows me to immediately contribute to the success of your team.

Leadership and Team Empowerment:

I possess strong leadership skills, having led teams to achieve operational goals and foster a collaborative and results-oriented environment. My ability to motivate and guide tea-----------mbers has consistently resulted in improved performance and increased productivity.

Process Improvement Expertise:

I am highly skilled in identifying inefficiencies and implementing process improvements. From streamlining workflows to introducing new technologies and training programs, I have consistently driven operational enhancements that led to significant business improvements.

~ TOOLS THAT I AM PROFICIENT WITH ~

Samsara (ELD+ GPS tracking+ driver comunication (Industry-leading TMS))
Motive (formerly KeepTruckin)
DAT Outgo (Freight & Analytics)
Truckstop (Alternative load board to DAT)
FMCSA SAFER
Carrier411
Claude.AI
ChatGPT (AI-Powered Assistance for Writing & Brainstorming)
Notion (organized workspaces, task management, team collaboration )
GO HighleveL
QuickBooks (Invoicing + AR aging)
WISE
Front app (inbox management, email collaboration)
Hubstaff ( time tracking, productivity monitoring)
Google Workspace (Google Drive, Google Meet, Gmail, Google Calendar, etc.)
Microsoft 365 (Word, Excel, PowerPoint, Outlook, etc.)
Adobe Creative Suite (Photoshop, Illustrator, CorelDRAW X7)
Meta Business Suite (Facebook, Instagram, Ads Manager, etc.)
Slack (Communication & Collaboration)
----------- (Community Management & Communication)
Calendly (Scheduling & Calendar Management)
Instagram (Social Media Management & Content Creation)
Canva (Design & Graphics Creation)
Zoom (Virtual Meetings & Webinars)
Filmora (Video Editing)
CapCut (Video Editing & Content Creation)
Mailchimp (Email Marketing & Campaign Management)

LET'S CONNECT!