You deserve the best. I provide attentive, efficient support!
Here's What I can do for you:
Administrative Support:
I offer professional virtual assistance services including
email and calendar management, accurate data entry and file organization, and polished document formatting. I also provide thorough online research and proactive customer follow-ups to help businesses stay organized, efficient, and responsive.
Ecommerce:
I provide e-commerce support services including product listing and compelling description writing to help boost visibility and sales. I also handle inventory management, order processing, and customer service support to ensure smooth operations and a positive customer experience.
Customer Service Representative:
Addressing inquiries and resolving issues promptly. Providing information about products/services for customer satisfaction. Efficiently processing orders, returns, and exchanges. Maintaining accurate customer records and documentation.
Lead Generation/List Building:
Utilizing SalesNavigator, Apollo, Seamless, and other tools to obtain verified
email addresses with a bounce rate of less than 3%.
Medical Records Retrieval Specialist
Request medical records from hospitals, clinics, physician offices, and other healthcare facilities. Ensure all record requests comply with HIPAA and other privacy regulations. Review retrieved records for completeness and accuracy.
Proficient in a variety of tools and applications :
• Creative Tools (Canva, Capcut)
• G Suite (Docs, Drive, Sheets, Contacts, Meet)
• Communication ( MS Teams, Slack, WhatsApp, Skype, Zoom )
• Social Media Platforms
(Facebook, Instagram, X, Youtube, Linkedin, Tiktok)
• AI ( ChatGPT,
Pictory.AI, Perplexity )
• CRM (Zendesk, Salesforce, Gorgias)
• EHR/EMR (AthenaHealth, Epic, Oracle)
• Lead Scraping ( SeamlessAI, Apollo, SalesNavigator, ZoomInfo )
• Ecommerce ( UltraCart, Shopify, Amazon, Shipstation )
Industries I've worked :
Virtual Assistant Agencies, BPO, Insurance, Healthcare, Ecommerce.
