Executed comprehensive data entry tasks for accurate record-keeping of delivery orders, driver schedules, and
customer information. Utilized online tools and Excel for creating sales reports, tracking metrics, and analyzing
performance. Proactively engaged in research for service improvement and optimized delivery routes. Provided
seamless customer support via phone, chat, and email, addressing inquiries and ensuring accurate delivery
estimates. Efficiently managed driver dispatch operations, collaborated with the administrative team, and played a
crucial role in resolving delivery-related issues. Demonstrated the benefits and convenience of the delivery service
platform to clients, emphasizing its features and advantages
