I am a detail-focused and result-oriented individual with more than six years of experience in back-office operations, quality assurance, and data research. I have honed excellent skills in process improvement, data validation, and team supervision through my career, always maintaining accuracy and efficiency in all the work I do.
My professional background features a range of positions that have allowed me to grow technically and professionally:
Lead Generation Specialist – Sophi Outsourcing, Inc. | April 2025 – PresentBack Office Agent – Sophi Outsourcing, Inc. | January 2025 – February 2025Customer Service Representative – Sophi Outsourcing, Inc. | December 2024 – January 2025Quality Specialist – Sourcescrub Philippines, Inc. | June 2024 – October 2024Quality Associate – Sourcescrub Philippines, Inc. | December 2023 – June 2024Data Research Specialist – Sourcescrub Philippines, Inc. | August 2023 – December 2023Data Research Analyst – Sourcescrub Philippines, Inc. | July 2019 – August 2023
In all these positions, I've shown strong dedication to maintaining data accuracy, improving team performance, and making suggestions that enhance workflow optimization. I pride myself on my focus to detail, my capacity for identifying and repairing inconsistencies, and my determination to produce high-quality results in every endeavor.
