I'm Ivy Jane Palacio, boasting a decade-long stint as an Overseas Contract Worker in the beauty industry. Throughout my career, I've adeptly managed administrative duties, assumed HR responsibilities, handled Payroll and finance tasks familiar in utilizing Xero and Quickbooks software. Moreover, I possess expertise in various CRM platforms, ensuring timely updates of client information. My skill set extends to inventory management and procurement. Presently, I'm dedicated to enhancing my skills through training, aiming to transition into freelancing or virtual assistance, although I'm still exploring niche options. Additionally, I'm kinda familiar with tools such as Canva, Kinemaster, CapCut, and PicsArt.
Prior to my tenure as an Overseas Contract Worker, I gained extensive experience working in BPO companies in the Philippines. During this time, I served as a Customer Service Representative for a financial account and provided technical support for Samsung and telecommunication services.
During my leisure time, I endeavor to expand my knowledge by watching instructional videos on YouTube. I enjoy exploring various topics such as cooking, baking, macrame crafting, and other subjects that pique my interest.
