With 3 years of experience as a Customer Service Specialist (both voice and non-voice), I am a skilled and savvy Technical Specialist. I take great pride in my personable yet professional manner and possess excellent communication skills. Additionally, I have experience in handling and managing a team
Key skills include:
Customer service: active listening, time management, and prioritization
Computer proficiency
Professionalism and strong work ethic
Communication skills
Leadership and mentoring
Effective communication
Conflict resolution
Decision-making
Problem-solving
Adaptability
Team-building
Performance monitoring and feedback
Strategic planning
