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Has strong knowledge in systems and technical
troubleshooting in field of IT Support.-
Troubleshoot server related error,-
Troubleshoot network related issues,-
Troubleshoot different software and hardware
technical issues,-
Support customer/ end user in system and
software issues.-
Network cabling and Server Configuration.·
Handled and troubleshoot different types of
Software Applications.·
Has strong knowledge in Firewall configuration.·
Handled Datto RMM (Remote Monitoring
Management)·
Has strong knowledge in Adobe Photoshop CS6,
Canva, etc.·
Has a knowledge in cloud server like AWS.·
Has strong knowledge in I----------- Management.·
Handled and maintain i----------- ticketing
services especially in-house ticketing system. Has a knowledge in online ticketing
systems.·
Possess strong knowledge in Microsoft Office,
Office 365, Google Workspace and Computer applications for business operations·
Handled and Maintain MSP for remote clients.·
Has a knowledge in Business funnel builder
using Sellnamics and any related softwares.·
Has experience in Project Management as Scrum
Master.·
Setting up new ideas for Product software
development based on Agile references.·
Handled Quality Assurance for System
Development new program proposal.·
Administered Windows Server patching,
upgrading and maintenance.·
Has strong knowledge
in Virtualization (VMware and Hyper-V).·
Configure File sharing for Server and
Workstation.·
Handled Active Directory for user and file management
and configurations.·
Has knowledge in Quality Assurance for
software development.·
Has knowledge in batch scripting, Powershell and
Windows Registry.·
Can operate Computer Aided Design Software
(CAD) especially in Engineering Software: Autocad, Inventor, Tekla, Multiuser,
Naviswork, SmartPlant3D, Siemens Teamcenter and NX.·
Has knowledge and acquired the following
CISCO Exploration Modules·
Handled both Windows and Linux Operating System
