With over 3 years of experience in healthcare support, medical virtual assistance, and customer service, I specialize in appointment scheduling, insurance verification, prior authorization status, and patient coordination. I have supported providers and patients using AthenaOne, Keona, and NextGen while managing high-volume calls, prescription refill requests, and medical records with accuracy and HIPAA compliance. My background enables me to streamline administrative workflows, improve patient experiences, and provide reliable support in fast-paced clinical environments. I bring strong communication, attention to detail, and a commitment to delivering efficient, compassionate healthcare support.
