I have an excellent eye for details and self-motivated and I believe that my skills and past work experiences in Customer Service, Research, and Social Media Marketing make me a good fit for this position. I have experience using Zendesk/Freshdesk and I have strong organizational skills and can understand and follow instructions with 100% accuracy. I also have experience using Shopify, Go High Level, Amazon, Magento, Slack, Trello,and Google Suite
Here are some of the clients I've worked with:
*Customer Support and Marketing Assistant for ----------- - 7 years
I managed their E-commerce and Social Media Marketing. My responsibilities include customer service both in E-commerce website and Social Media, handling and processing of orders and update product listings on their website and E-commerce website. Coordinate with the graphics team for the social media postings, scheduling of social media materials for Facebook, Instagram, and Twitter.
*Data Research Specialist for an online retailer, Veya (-----------). - 7 years
Majority of their online store is through Amazon. They have wholesale accounts from different suppliers/vendors and resell their items if determined viable. Some of my key responsibilities are Research, Data Entry, Product List Building, Order Tracking, and Manual Ordering
*Virtual Assistant for ----------- ----------- - 2 years
I collect info such as contact person and contact details for a specific website in UK of businesses who want to advertise on their page and input them in Google Sheet. Transcribe interviews for their podcast.
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