Hi! I am Quinie Jane Sasa, a certified Medical Virtual Assistant and a experienced Customer Service Representative. And am also a certified Caregiver and a Healthcare Assistant. I have over two years of experience working as a Medical Virtual Assistant at US based healthcare clinic, operated by a provider. As a medical virtual assistant, I can assist you with various tasks related to healthcare administration and support. My work focuses mainly on Referrals, Prior Authorizations, Appointment Setting, Insurance Verification, Data entry on patient forms and charts, also responsible of doing Inbound & Outbound calls to patients, coordinating with medical providers; doctors, clinics, also organizing/managing and updating patient charts and other healthcare related records.
Also had an experience working at a customer service industry before (BPO) for almost 2 years. My experience in this field has taught me a lot, especially on dealing with different types of customers and clients. I'm also confident that I can manage bigger challenges without quitting or complaining. I am flexible, multi tasker, organized, and a committed person. I can guarantee you that I have the ability to work efficiently under pressure and making sure on getting the work done.