E-commerce Operations & VA | Shopify, Admin & Backend Systems

I help e-commerce brands and online businesses keep their operations organized, efficient, and running smoothly.

From order management and customer support to backend systems and administrative tasks, I provide reliable support that keeps the day-to-day operations moving so business owners can focus on growth.

With 10+ years of experience in e-commerce and virtual assistance, I work best behind the scenes, bringing structure, organization, and attention to detail to every project.

What I handle:

E-commerce Operations (Shopify & Amazon support)
• Order processing, refunds, and returns
• Supplier coordination and fulfillment tracking
• Inventory monitoring and product organization
• Product tagging, collections, and metafields (Shopify)
• Product listing support and image management (Amazon A+ content support)

Virtual Assistance & Admin Support
• Email and inbox management
• Customer support and follow-ups
• WordPress blog formatting and updates
• Basic SEO support (keyword research and on-page checks)
• Kajabi and Podia user management
• YouTube uploads and content updates
• Database cleanup and validation
• Newsletter setup and content uploads

Systems & Workflow Support
• Backend cleanup and organization
• Process documentation and task tracking
• Identifying and resolving operational bottlenecks
• Maintaining structured workflows across tools

I work independently, follow systems accurately, and pay close attention to detail. I use AI-assisted tools when helpful, while ensuring all outputs are clean, consistent, and aligned with your requirements.

If you need someone reliable to manage your backend operations and keep everything organized behind the scenes, I can help.