My previous work experience was an Email and Chat Support Representative for 2 Years (Nov 2022 - Dec 2024) assisting customers with inquiries related to stethoscopes and related medical equipment through email and live chat platforms. My role includes answering product-related questions, providing troubleshooting support, processing warranty claims, assisting with orders, and ensuring a seamless customer experience. I have strong problem-solving abilities, and a passion for delivering exceptional customer support.