Open and maintain customer accounts by recording
account information.
Resolve product or service problems by clarifying
the customer's complaint; determining the cause of
the problem; selecting and explaining the best
solution to solve the problem; expediting correction
or adjustment; following up to ensure resolution
Identify and assess customers' needs to achieve
satisfaction. And evaluate the business processes
and operations by implementing their subject
expertise.
Work with the Team Leader and contribute to the team
effort by accomplishing related results as needed.
