Experienced Operations and Team Leader specializing in mortgage loan setup, financial operations, and customer support across multiple clients and industries. Currently managing mortgage loan setup operations for five lender clients, ensuring accuracy, SLA compliance, and efficient workflows.
With nearly seven years of experience supporting QuickBooks operations for small-to-medium businesses, I bring strong expertise in accounting, billing, payroll, quality assurance, and team performance management. I’m also experienced as a Case Organizer for an Australian home care client, providing reliable case coordination, documentation, and administrative support.
Recognized for strong leadership, data-driven decision-making, and the ability to manage multiple stakeholders while delivering high-quality, compliant, and customer-focused outcomes.
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