I am goal-oriented, self-motivated, reliable, responsible and conscientious individual.
I am a team player and adaptable to all challenging situations.
I am able to work well both in a team environment as well as using own initiative.
I am able to work well under pressure and adhere to strict deadlines.
Work Experiences:
- Assist customers with technical concerns about network connections
- Assist fellow representatives with certain concerns as a Subject Matter Expert (SME)
- Encode data information
- Do research on various issues
- Trained newly hired representatives (Trainer)
- Coached newly hired representatives on things to improve on (QA)