Hello there, I’m Shiela ----------- from Davao City, Philippines. I’m a Business Virtual Assistant with over 1 year of experience helping entrepreneurs and businesses manage their operations, orders, administrative tasks, and customer service. I focus on making business processes smoother so owners can focus on growth.
Here’s how I help businesses:
Administrative Assistance
Business Operations Support
Order processing
Order Management
Order fulfillment
Order tracking & follow-up
Returns and refunds
Prepare invoices
Billing & payment processing
After-sales support
Inventory management
Stock inventory & replenishment
Product listing management
Product upload & optimization
Inventory management
Sales order management
Venmo billing & payments
Pricing & SKU management
Appointment Scheduling
Calendar Management
Product Listing & Inventory Updates
Social Media Management
Content Creation & Copywriting
Customer service (phone, email & live chat)
Property calendar management
Airbnb booking management
Short-term rental operations
Cleaning schedule coordination
Website content update (WordPress)
Light bookkeeping support (QuickBooks)
Lead generation & lead qualification
Prospect nurturing
Cold outreach (cold calling)
Tools Proficiency:
Trello, Asana, QuickBooks, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), DocuSign, Time Doctor, Clockify, Dropbox, OneDrive, Canva, CapCut, ChatGPT, Grammarly, Open AI, Gemini AI, ChatGPT, Grammarly, Open AI, Gemini AI
Why businesses work with me:
Reliable, highly organized and detail-oriented
Quick learner and adaptable to new CRM and internal systems
Invite me for an interview.
I’d love to help your business run smoother and more efficiently. I'm available support you and your team full-time, part-time or 10-15 hours weekly work. Let's chat soon.
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