I have 4 years of technical/repair service experience and have genuine passion for helping people. I understand the importance of providing a positive customer experience both phone and email. I am confident that my strong communication and problem-solving skills make me an ideal candidate for the job. I am also capable of quickly learning new system. On another note, I am dedicated, oranized and methodical individual. I have good intrapersonal skills and excellent team worker. I am keen and willing to learn to develop new skills. I often seek new responsibilities within a wide range of employment areas.