- Ensure all orders are collected beyond the warehouse cutoffs. or Arrival of carriers should be on the
preferred pick up window.
- Coordination of Tickets to Carriers for timely resolution. Identifying the Lost, Damages then get it validated by Carrier weekly.
- In Transit Validation. LME needs to check the SLA and identify if it's breached or not. then ask for validation coming from the Carrier. Disposition updates. coordinate with CSM on the disposition report being sent by the carriers
- Handle B2B Project’s as such bookings and Monitoring for international Shipments
- Weekly, Monthly and Quarterly Performance updates of each Carriers for PH,SG,MY,AU,TH
- Rapport Building with Carriers.
- Implant Performance monitoring.
- Acknowledged Claims and Discounts should be logged to Claims Team Tracker
- Address to concerns of each internal stakeholders.
- Truck Booking Monitoring.
- Contribute in Dashboard Creation for LM Performance visibility
