My career began as a Customer Service Representative at Teleperformance in 2017, where I spent two years honing my skills in effective communication, problem-solving, and customer satisfaction. This role provided me with a strong foundation in understanding customer needs and delivering prompt, accurate solutions.
Building on this experience, I transitioned to a Technical Support Representative position at Teleperformance. Over the next three years, I developed a deep understanding of technical troubleshooting and support processes. This role allowed me to leverage my analytical skills and technical knowledge to assist customers with a wide range of issues, ensuring their problems were resolved efficiently and effectively.
After gaining substantial experience in customer-facing roles, I took on a new challenge within Teleperformance as a Talent Acquisition Associate
to practice my bachelor's degree in Human Resource Management. For two years, I focused on identifying, attracting, and recruiting top talent to join our team. This role required me to develop and implement strategic recruitment plans, conduct interviews, and coordinate onboarding processes. My ability to assess candidates' skills and cultural fit contributed significantly to the company's growth and success.
In addition to my full-time roles, I have also worked part-time as a real estate salesperson. This experience has further refined my sales and negotiation skills, allowing me to successfully match clients with properties that meet their needs and preferences.
I am passionate about continuous learning and professional growth. My diverse background has equipped me with a unique blend of skills and experiences, enabling me to adapt to various roles and challenges. I am confident that my expertise in customer service, technical support, talent acquisition, and sales will be a valuable asset to any organization.
