. My Amazon experience includes, but are not limited to:
- Managing PPC campaign
- Customer Support (email support as needed)
- Managing feedback and reviews
- Finding Order Numbers of Negative Reviewers/Reviews
- Product listing (Direct Upload and Flat Feed File)
- Managing/creating shipping plans
- Monitoring and Tracking Inventory
- Monitoring Sales Data Conversion, BSR, reviews, and keyword ranking - Managing and reserving inventory to protect the stocks - Issuing refunds/replacements
- Creating single-use codes, group codes, and coupon stacks - Managing FBA Reimbursement
- Monitoring hijackers
- Monitoring the conversion stats
- Creating email campaigns
- Product & Keyword Research
- Amazon drop shipping
- Amazon Inventory and Logistics Monitoring
I am also familiar with different training and platforms such as BenCummings Product & Keyword Research
- Keyword Inspector
- Jungle Scout
- PPC Entourage
- Helium 10
- Merchant Words
- ZonMaster
- Tomoson
- Feedback Genius
- Sales Backer
- ASM -----------
- Cash Cow Pro
- Keyword Tool Denominator
- Google Adwords Keyword Planner
- SEO Chat Tool
- AMZ Tracker
- Camelcamelcamel
- Keepa
- Mailchimp
- GetResponse
As for Shopify, I managed the following:
- Customer service (chat, email, and messenger)
- Product Sourcing and Researching
- Product Listing and Adding Variations
- Knowledge of the use of Oberlo
- Knowledge of the use of Shopified
- Knowledge of Zendesk and Reamaze
- Manual Order Fulfilment
- Order Fulfilment using Tools
- Tracking of orders
- Create Discount Code
- Processing a refund or replacement ( If needed)
I am also comfortable handling admins tasks since I have the following experience: - Creating SOP's or training materials (creating tutorials and step-by-step guides as needed) - Can manage Information Research and Data Entry
- Knowledge of creating EverNote and PDFs
- Using Dropbox, Google Drive, Google Docs and Google Sheets
- Knowledge on Slack, Trello, Asana, Basecamp, Producteev, Freedcamp, Wunderlist, Convo, and Teamwork.
