Results-driven IT Professional with 5+ years of experience in enterprise system administration, IT support, and application deployment. Skilled in AS400 operations, SQL, batch monitoring, and ITSM tools, with a proven ability to optimize system performance, strengthen security, and resolve complex technical issues. Hands-on background in hardware/network maintenance, web development, and database management, combined with strong problem-solving and customer service skills. Adept at collaborating with cross-functional teams, ensuring system reliability, and contributing to process improvements that enhance business efficiency.
