Hi, my future client! My name is Kylie Monique Ganzon, a dedicated and reliable virtual assistant with a strong background in customer service communication and digital tools. I bring over a year of experience helping clients manage tasks like thorough research, gathering information, and data curation. I am tech-savvy, adaptable, and highly organized. Whether it's working in a CRM tool like Salesforce or Zendesk. I do all these efficiently and professionally. My background in customer service for 10 years was all about making sure that we keep customers/clients or employees loyal by proactively addressing issues, building relationships, and creating positive experiences. I develop and maintain strong, long-term relationships with clients to foster loyalty. I also did emails, calls, and chats. I was also able to finish my studies while working before and attained a bachelor's degree in Marketing Management, and it has shaped me into a detail-oriented and proactive problem solver. So if you are looking for someone dependable, positive, and ready to help your business grow, let's connect. Thank you!