I’m an experienced Customer Service Representative with a strong background supporting a US-based telecommunications account. I’ve handled inbound and outbound calls, resolved billing and technical issues, processed account updates, and ensured customer satisfaction through clear and professional communication. I’m comfortable working in high-pressure environments, and I always aim to provide a smooth, efficient, and friendly experience for every customer. I’m also a quick learner, tech-savvy, and open to remote opportunities in voice, chat, or email support.