Experienced Virtual Assistant, here to support a busy business owner handle their daily business operations. To manage their emails, organize the inbox, and do calendar management, coordinate with external communications, CRM, organize files, maintain processes, set up systems, optimize workflows, help track projects, and keep the database organized and updated.
I aim to serve as the backend operations partner, helping to reduce mental load, handling the daily operations, and maintaining the systems behind a business.
Previous experience includes managing up to 50 daily emails, coordinating 20+ weekly bookings with zero scheduling conflicts, maintaining organized databases and records, and supporting recurring operational tasks across remote work environments. I have also built workflow systems, onboarding documentation, follow-up processes, and task tracking structures to improve organization, visibility, and day-to-day coordination.
My support areas:
Support to manage the business daily operations.
- Executive inbox and email management (Inbox triage, inbox cleanup)
- Client communication and follow-up coordination
- Scheduling & Calendar Management & Appointment coordination
- Meeting scheduling and agenda preparation
- CRM & Lead Management
- Admin & File Organization
- Coordinate with external communications
- SOP Writing and documentation
- Setting up and managing project management tools and organizing workflows
- Set up and maintain task tracking systems
- File Management (Prepare and organize documents, templates)
- Database and records management
- Set up and maintain basic automations and workflows
- Online research & data reporting
- Research prospecting, outreach tasks, basic social media management, and marketing initiatives
- Data entry
- Backend systems and operational support
Tools & Platforms I'm familiar & proficient in:
Google Workspace | Outlook | Slack | Zoom | Trello | ClickUp | Notion | HubSpot CRM | Calendly | Mailchimp | WordPress | LastPass | Square | Google Calendar | Dropbox | DocuSign | Zapier | Tally | ManyChat | Canva | Meta Business Suite | Later | CapCut | Tango | Loom | Skool | Yelp | Google MyBusiness | Apollo
Work Experiences:
- Experienced in working closely with business owners or entrepreneurs
- Experienced remote worker
- Experienced in working with multiple tasks and deadlines in a fast-paced environment.
Qualities:
- Strong written and verbal English language.
- Has an eye for detail, organization, and documentation
- Systems-minded
- Professional
- Clear & Proactive communicator
Availability:
- Can start immediately
- Available to work either part-time or full-time
- Interested in working long-term
- I can work within AEST, AWST, and UK Time zones
If you think I'm fit to support you in handling your business operations, message me and have a quick talk on how I can make your operations a little lighter and more efficient.
