Experienced Virtual Assistant, here to support a busy business owner in handling their daily business operations. To manage their emails, organize the inbox, and do calendar management, coordinate with external communications and CRM; organize files, maintain processes, set up systems; optimize workflows; help track projects, and keep the database organized and updated.
I aim to serve as the backend operations partner, helping to reduce mental load, handling the daily operations, and maintaining the systems behind a business.
Previous experience includes managing up to 50 daily emails, coordinating 20+ weekly bookings with zero scheduling conflicts, maintaining organized databases and records, and supporting recurring operational tasks across remote work environments. I have also built workflow systems, onboarding documentation, follow-up processes, and task tracking structures to improve organization, visibility, and day-to-day coordination.
My support areas:
Support to manage the business's daily operations.
- Executive inbox and email management (Inbox triage, inbox cleanup)
- Client communication and follow-up coordination
- Scheduling & Calendar Management & Appointment coordination
- Meeting scheduling and agenda preparation
- CRM & Lead Management (follow-up leads)
- Admin & File Organization
- Invoicing
- Coordinate with clients, customers, external contacts
- SOP Writing and documentation
- Setting up and managing project management tools and organizing workflows
- Set up and maintain task tracking systems
- File Management (Prepare and organize documents, templates)
- Database and records management
- Set up and maintain basic automations and workflows
- Online research & data reporting
- Research prospecting, outreach tasks, basic social media management, and marketing initiatives
- Data entry
- Backend systems and operational support
- Automating repeatitive tasks, creating and setting up automations
Tools & Platforms I'm familiar & proficient in:
Google Workspace | Outlook | Slack | Zoom | Trello | ClickUp | Notion | HubSpot CRM | Calendly | Mailchimp | WordPress | LastPass | Square | Google Calendar | Dropbox | DocuSign | Zapier | Tally | ManyChat | Canva | Meta Business Suite | Later | CapCut | Tango | Loom | Skool | Yelp | Google MyBusiness | Apollo | Xero | Tradify | -----------
Work Experiences:
- Experienced in working closely with business owners or entrepreneurs
- Experienced remote worker
- Experienced in working with multiple tasks and deadlines in a fast-paced environment.
Qualities:
- Strong written and verbal English language.
- Has an eye for detail, organization, and documentation
- Systems-minded
- Professional
- Clear & Proactive communicator
Availability:
- Can start immediately
- Available to work either part-time or full-time
- Interested in working long-term
- I can work within AEST, AWST, and UK Time zones
If you think I'm fit to support you in handling your business operations, message me and have a quick talk on how I can make your operations a little lighter and more efficient.
