I’m a Customer Support and Product Support Specialist with experience assisting users on AI-driven communication platforms used by Automotive and Home Services businesses.
In my previous role, I supported SaaS tools that handled customer messaging, appointment scheduling, and automated responses. I helped troubleshoot technical issues, guided customers through product features, and ensured smooth day-to-day platform usage.
My experience includes:
• Email and Live Chat Support
• SaaS Product Troubleshooting
• CRM and Customer Communication Platforms
• Customer Issue Resolution and Escalation
• AI-powered messaging tools
I enjoy helping businesses maintain great customer experiences while solving technical issues efficiently.
I’m currently looking for a long-term role where I can contribute to customer success and product support operations.
