Motivated and results-driven Customer Service professional with over 3 years of BPO experience across voice, chat, and email channels. Recognized as Top Performer in December 2025 for delivering exceptional customer experiences. Proven ability to thrive under pressure, lead teams, resolve conflicts, and adapt to multi-channel support environments. Skilled in NetSuite, data management, and operations with a background in education that enhances communication and relationship-building. Fully equipped for remote work with a dedicated home office, dual monitors, i5 laptop, two internet connections, and a power generator for uninterrupted availability.
