A dedicated and detail-oriented professional with experience in customer service, virtual assistance, and e-commerce support. I have a background in handling customer inquiries, billing concerns, and issue resolution through phone, chat, and email. I recently completed Contact Center Services NCII training to enhance my communication and problem-solving skills.Additionally, I have trained in Amazon product research, utilizing tools like Keepa and SellerAmp SAS to identify profitable products, analyze trends, and optimize product listings. I am knowledgeable about Fulfillment by Amazon (FBA) processes and committed to delivering high-quality support to clients.I am adaptable, tech-savvy, and eager to contribute to a growing business. Ready to start immediately.
