INDEPENDENT CONTRACTOR: Recruitment Supervisor/ Administrative Assistant/ CSR / Transcriptionist / Data Encoder / VA
With over a decade of experience in the BPO industry, I have embraced a diverse range of roles—excelling in everything from administrative tasks and quality assurance to data entry and customer service.
For the past 11 years, I have specialized in recruitment, becoming an expert in end-to-end hiring processes. I’ve partnered with a wide array of clients to streamline and optimize their recruitment efforts, building a strong track record of collaborating with stakeholders to create standardized frameworks that ensure a seamless and successful match between candidates and employers.
My background in customer service and recruitment has also given me a solid foundation in administrative work. I have extensive experience in screening resumes, scheduling interviews, and managing onboarding processes. I take pride in delivering 100% quality in everything I do, a standard I’ve maintained since my time in quality assurance, where I ensured that every step of the process was meticulously followed, presenting only the most qualified candidates.
My true expertise lies in conducting thorough process analyses, ensuring top-tier results. By combining my customer service experience to foster satisfaction with my QA principles to drive operational excellence, I consistently contribute to the long-term success of both clients and candidates.
If you're looking for someone who combines experience, passion, and an unwavering commitment to delivering top-quality results, I’m here to help your business grow by finding the right talent for your needs.