I have been part of Amazon USA and the UK for 2 years, dealing with customers, for their concerns, we track orders, process orders, process replacements, process refunds, and handle billing. I have been part of AT&T and DirecTV USA as a customer service and Sales agent for 2 years, handling billing and technical issues, we sell internet, cable, and cell phones. I have been part of ServPro USA as a customer service and data processing professional for 2 years, handling customer concerns, processing appointments, handling emails, processing new leads, and getting customer feedback on their satisfaction with our service and products. I have been part of The Roofing Bros in Los Angeles, California, as an Appointment Booking Representative, I also manage follow-ups, dispatching, and some administrative tasks.
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