I am a reliable Customer Service and Administrative Support professional with over 10 years of experience supporting international clients in fast-paced environments. I specialize in handling customer enquiries, managing schedules, maintaining accurate records, and ensuring smooth daily operations for service-based businesses.
With a background in the BPO industry and experience as a Quality Assurance Lead, I bring strong attention to detail, problem-solving skills, and a commitment to delivering excellent customer experiences. I communicate professionally, stay organized under pressure, and can work independently with minimal supervision.
I am proficient in Microsoft 365, Google Workspace, CRM systems, and cloud-based tools, with a dependable home office setup and stable internet connection. I am seeking a long-term role where I can contribute to business growth while providing efficient, reliable support.
