Hello! I'm Kerms, I am a proactive professional with extensive experience as an E-commerce Business Support Specialist and Accounting VA for over 2 years now. My background includes managing over 30 Amazon Seller accounts, resolving customer issues, and performing full-cycle bookkeeping using QuickBooks Online and MS Excel. I possess a strong technical foundation in e-commerce tools like Amazon Seller Central, alongside administrative skills in payroll, invoicing, and financial reporting.
What I Offer:
Bookkeeping & Accounting: Proficient in QuickBooks, and other accounting software. Experienced in managing accounts payable/receivable, bank reconciliations, and financial reporting.
Virtual Assistance: Skilled in calendar management, email correspondence, data entry, and other administrative tasks to help streamline your business operations.
Financial Analysis: Ability to prepare detailed financial reports and analyze data to support business decisions.
Customer Support: Directly responding to messages from Amazon customers and
resolving their issues to ensure satisfaction (offer refund or replacements).
Educational Expertise: Experience as an accounting teacher, enabling me to explain complex financial concepts clearly and effectively.
I am passionate about providing exceptional service and support to help businesses run smoothly. Whether you need meticulous bookkeeping, insightful financial analysis, or efficient administrative and business support, I am here to help.
Let's connect and discuss how I can contribute to your success!
Skills:
QuickBooks, Microsoft Excel
Financial Reporting & Analysis
Accounts Payable/Receivable
Bank Reconciliation
Data Entry & Management
Calendar & Email Management
Customer Service
E-commerce Business Support
Graphic Design
Video Editor
Looking forward to working with you!
