A highly skilled Airbnb Specialist with extensive experience in managing property listings, optimizing occupancy rates, and ensuring exceptional guest experiences. Adept at providing top-notch customer service and resolving issues efficiently.
Key Skills:
Airbnb Management: Expert in creating and managing property listings to attract potential guests. Skilled in optimizing pricing and availability to maximize occupancy and revenue. Proficient in coordinating with hosts and guests to ensure smooth check-ins and check-outs.
Customer Service: Proven ability to handle guest inquiries and resolve issues promptly, maintaining high satisfaction levels. Experienced in managing reviews and feedback to enhance the guest experience. Strong communication skills to effectively interact with guests and hosts.
Communication: Excellent interpersonal and communication skills, both written and verbal.
Administrative Support: Efficient in managing booking calendars and coordinating with cleaning and maintenance teams. Capable of handling administrative tasks such as email management, scheduling, and documentation. Proficient in using various tools and software to streamline operations.
Workforce: Scheduling, Planning and Reporting. Optimizing the performance and productivity of a company’s workforce. This role involves strategic planning, scheduling, performance monitoring, and ensuring compliance with labor regulations
Tools and Technologies:
Airbnb platform and management tools
Microsoft Office
Google Workspace
Slack
Scheduling (NICE IEX)
