Customer-focused and tech-savvy Customer Support Specialist with hands-on experience in the e-commerce industry, providing efficient support across multiple channels including live chat, email, and phone. Proven ability to resolve customer issues, process orders, handle returns, and answer product inquiries with professionalism and empathy. Skilled in using CRM platforms, ticketing systems, and e-commerce tools to streamline support processes. Known for delivering prompt, personalized service that enhances customer satisfaction and brand loyalty in fast-paced, high-volume environments.
Verified
