A diligent and enthusiastic client service specialist with over 7+ years experience in customer support roles, within telecommunication (Mobile and Broadband) and healthcare (DMEs).
With a friendly and approachable persona, I am able to elicit client needs in order to provide assistance on their concerns about their devices, account management and billing inquiries and advise on appropriate purchases and solutions. My passion in customer service and technology is contagious, as I share the benefits of innovative products with customers and instruct them on usage and preventive maintenance, a sale is almost inevitable.
