Property & Casualty Insurance Support Specialist with more than 4 years of experience supporting U.S.-based Commercial Lines and Personal Lines insurance operations. Experienced in policy servicing, endorsement processing, ACORD form completion, Certificate of Insurance (COI) issuance, policy changes, renewals, and billing support, including endorsement, cancellation, and reinstatement invoices. Proficient in AMS360 and ImageRight, with basic knowledge of Applied Epic, and experienced in navigating more than 25 U.S. Property & Casualty carrier portals to support insurance servicing and documentation. Supported clients across multiple U.S. states, including New York, Florida, Illinois (Chicago), Maryland (Bethesda), California (Burlingame), and Sebastian, Florida. Detail-oriented professional committed to delivering accurate, efficient, and high-quality insurance support while maintaining excellent client service.
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