Hi, I am Aren Lamar. I have 6 years of customer service and technical support experience with Samsung Australia, I have technical training for phones, all in one computers, laptops, printers, televisions and fridges. Also worked with Apple North America for 4 years as a QA, doing call evaluations and providing feedback through coaching. Done special projects and interacted with all walks of life. I can say that coaching and providing feedback is one of my strengths, aside from being a keen observer. I am best qualified for this application because I can adapt to dynamic people and situations, always willing to learn new things and have the perseverance to get the job done. Thank you