Accessible, positive and deadline-focused, a goal-oriented and task-driven as a team leader with 16 years of experience working with teams in busy environments. As a driven Team Leader with a positive attitude and a passion for first-rate customer service and building strong relationships to exceed goals.
SKILLS
Professional telephone etiquette
Administrative support
MS Office literate
Quality Assurance
Communication skills
Calm under pressure
Team leadership and motivation
Negotiation techniques
Public speaking
Deadline management
Resourcefulness
Problem-solving
Active listening