Hello! I'm Jannine, a Customer Support and Administrative professional with over 8 years of experience providing email, live chat, and back-office support across healthcare, financial services, Australian utilities, and U.S.-based service industries.
I currently work remotely as an Operations Supervisor for a U.S.-based company, where I manage customer communications, scheduling, documentation, CRM updates, administrative workflows, and customer escalations. Throughout my career, I've also worked in Quality Assurance, employee training, and customer support, giving me a strong understanding of both customer experience and operational efficiency.
I'm currently looking for a long-term part-time remote opportunity where I can support your business through email support, live chat, administrative tasks, scheduling, CRM management, documentation, and back-office operations.
I'm organized, dependable, detail-oriented, and comfortable working independently in a remote environment. My goal is to make your day easier by keeping operations organized and ensuring customers receive timely, professional support.
I look forward to helping your business grow.
