Highly dependable Virtual Assistant specializing in E-commerce, Appointment Setting, and Customer Support for international clients. I conduct high-volume outbound calls to qualify leads and schedule appointments for sales agents. I also manage customer support for two international brands using Shopify and ----------- based in the Netherlands. My responsibility include resolving complex customer concerns, coordinating with suppliers and logistics partners. Backed by a strong foundation in sales, retention, and administrative support. I help businesses streamline operations, improve customer satisfaction, and increase conversions.