Customer Support and Administrative Professional with 8 years of banking experience, skilled in client communication, account management, data entry, and problem-solving. Experienced in handling confidential information, maintaining accurate records, and delivering excellent customer service in fast-paced environments. Familiar with D365 CRM, Canva, and CapCut, with the ability to provide reliable email, chat, and administrative support remotely. Detail-oriented, dependable, and committed to helping businesses improve efficiency and customer satisfaction.