I am -----------, an accomplished Operations Supervisor with over 13 years of hands-on experience in the logistics and delivery industry. My expertise spans the entire delivery process, from first-mile pickup to last-mile delivery, ensuring seamless and efficient operations at every stage.
In my current role, I am responsible for monitoring daily tasks to guarantee timely and accurate deliveries. Our services extend to include cash on delivery and document return, which are securely transmitted back to our clients. I am also dedicated to addressing customer inquiries and follow-ups, providing exceptional service, and ensuring customer satisfaction.
Additionally, I offer progressive reports upon request, giving clients transparent and up-to-date delivery information. My goal is to maintain the highest standards of operational excellence, reliability, and customer service in every aspect of our delivery operations.
Skills:
Proficient in MS Word, Excel and Powerpoint
Data Analysis
People Management
Good interpersonal skills
Knowledgeable in using Oracle
System. (iproc, moved order and disposal)
Expert in Fareye Application
Project Management skills
